great. needs big tourn
My brother went to a lot of trouble to plan a fun family outing to the Silver Star casino. He rented a limo to take my mother, sisters and I to Philadelphia. When we arrived the casino was really smoky, the dealers were rude (except for Alexandria) and dinner at Philip Ms was disappointing (except for Brenda our waitress who was wonderful). As for me and my family we won’t be back. We ll go to Vicksburg or the Gulf Coast next time.
The staff is very rude and disrespectful!
buffet, Philip Ms are
My Husband and I came last night after The Alabama Crimson Tide football game. He surprised me with this extension to our night. This was the absolute WORST experience we have ever had at any Casino. My Husband is a University of Alabama Alumini and thought that he could bring me there for an awesome night of fun and much needed rest. First off, we were there for a good hour playing BlackJack before even getting a drink or finding a waitress to help us. We had to end up going to the bar ourselves willing to pay out of pocket for a drink . We sat at the bar area for 20 minutes without acknowledgement from the Bartender. We approached the Registration area of the Hotel and waited 10 minutes for the female to even acknowledge us waiting to speak to her to inquire about staying there at The Silverstar last night. The female very rudely said "We have no rooms." The two Dealers that we had were both fantastic, other than that, it was a awful experience. Everyone was rude including the entire staff at The Silverstar. The lack of customer service was utterly appalling and We have spent ALOT of money over the years at your facility. My husband and I as well as our family will FOREVER drive to Tunica, Biloxi or WindCreek. My Husband is 42 years old and at the end of the night, he said that he was treated better as a student at Greentrack. For a Casino, this level of service was totally unacceptable.
namets on Bj, craps, TCP & MS stud tomey
I had a great experience until I had a negative interaction with Diana in their salon. I became frustrated trying to obtain simple information from their spa workers. Please be more professional when I come next time. My money is being spent. Also, the supervisor (male) I spoke with, excuse was everyone has a bad day sometime. Understandable, however it should not be where business is conducted.
While I was in line to get some food at rallies, the staff members of the restaurant literally picked other customers around me. I called customer service and told them about how the staff was ignoring me and being discriminating towards me, and yet have I gotten an apology nor the issue resolved and this happened to me twice here. If you are African American and want to be treated equally or just want good customer service, this is not a place for you.
Silverstar Hotel Casino is a US Lodging based in Philadelphia, Mississippi. Silverstar Hotel Casino is located at 13541 MS-16, Philadelphia, MS 39350, USA.
Please contact with Silverstar Hotel Casino using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Silverstar Hotel Casino opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Philadelphia